Car Servicing

The Family Garage with 60 years of experience

Be treated like on of the family when you have your car or van serviced:

• Free Courtesy Car (conditions apply)
• 12000 mile or 12 month guarantee (parts and labour)
• ISO9001:2008 PAS80

Summary of your rights with Ferris Garage:

1. Clear and truthful marketing and advertising complying with the British codes of advertising and sales promotion
2. Clear pre-contractual information and no high-pressure selling
3. Pricing, either an hourly rate or a fixed charge for a specific job, on display and provided in writing
4. Clear pricing information and quotations provided, in writing where requested, before work is agreed
5. Contract terms and conditions, in writing, will include details of warranties on both parts and workmanship
6. Consequences and effect on existing warranties clearly explained
7. Clear explanation given of the cost, benefit and consequences where replacement parts are needed
8. Removed parts available for inspection
9. Pre-booking of appointments for repair and servicing work
10. Where there is an unavoidable delay, you will be contacted to agree alternative completion arrangements
11. Member of the Motor Ombudsman
12. To celebrate  60 years of service we have added a special courtesy car to our fleet.

As your Autocare and local independent garage, at Ferris Garage we can offer all the skills and services found in a franchised garage but without the restrictions and inflated prices.

To find out more about Car Servicing in Truro, contact Ferris Garage online or call us directly on 01872 861 100

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